Every bet gets settled as soon as possible. However, delays may occur due to the nature of sporting events. The reason for a delay is usually a lack of official confirmation and results by the governing body or event host. Bet settlement for larger events (such as the Premier League or Champions League) is quicker and more accurate compared to those of smaller, more obscure leagues.
If your bet hasn't been settled, but the official results of the chosen events are already known, please, get in touch with our Customer Service. We'll need the Bet ID number (can be found in the "Betting History" section), so we could be able to quickly forward your request to our bookmakers for a check.
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- Can my betting limits be changed or lifted?
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- How does the CASH OUT feature works?
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- What is Superbet?
- Why is my bet not settled yet?
- Why are the results not updated live?
- The game the bet was made on is postponed/cancelled/abandoned?