My game is stuck, what can I do? My game is stuck, what can I do?
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My game is stuck, what can I do?

Unfortunately, sometimes this can happen. Here are some actions you can take in order to troubleshoot:

  1. Close the game and try to open it again. It should continue from where it got stuck.
  2. If the game is still stuck, first check for browser updates and clear your cache and cookies.
  3. If the game still does not work as intended, please, contact customer support via live chat or e-mail: support@olybet.com

Please, provide the following information:

  • Game name
  • Time of issue
  • Round ID (found in your gaming history)
  • Description of the issue
  • Screenshot (in case of error received)

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