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![My game is stuck, what can I do?]({"bg": "//theme.zdassets.com/theme_assets/1820053/51fbc3eb7bd56989c056edf6d7b003a8503f4c0f.png"})
Unfortunately, sometimes this can happen. Here are some actions you can take in order to troubleshoot:
- Close the game and try to open it again. It should continue from where it got stuck.
- If the game is still stuck, first check for browser updates and clear your cache and cookies.
- If the game still does not work as intended, please, contact customer support via live chat or e-mail: support@olybet.com
Please, provide the following information:
- Game name
- Time of issue
- Round ID (found in your gaming history)
- Description of the issue
- Screenshot (in case of error received)
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