Hello! How Can We Help You?

Our Customer Support Team is here to assist you every step of the way. You can contact us through several convenient channels:

• Live Chat

• Email: support@olybet.com

• Request Form: Available on our website

Whether you need help with your account, games, payments, or limits—we’re ready to assist quickly and efficiently.

How to Contact Us via Live Chat

If you have questions or need real-time help, our Live Chat is the fastest way to get assistance.

What to Expect:

• Available in real time

• Average response time: 20 seconds

• Chat with a trained Customer Support Agent

How to Start a Live Chat:

1. Go to our official website: www.olybet.lv

2. Locate the Live Chat icon in the bottom right corner of the screen

3. Click the icon to begin your conversation

Our team is ready to help you with anything from technical issues to responsible gaming support.

How to Reach Us via Live Chat on Your Mobile Device

If you have any questions or need real-time assistance while using your mobile device, our Live Chat feature is available to help.

• Average response time: under 20 seconds

• Real support from trained Customer Support Agents

How to Start a Live Chat on Mobile

To initiate a live chat on your mobile device, follow these simple steps:

1. Open your mobile browser and visit our website.

2. Tap the menu icon (☰) located in the top-left corner of the screen.

3. From the menu, select "Live Chat".

4. A chat icon will appear—tap it to begin your conversation with a support agent.

Tip: For the best experience, make sure your browser is up to date and cookies are enabled.

How to Contact Us via Email or Request Form

We offer multiple ways to get in touch with our Customer Support Team. Whether you prefer email or a web-based contact form, our goal is to respond quickly and efficiently to every inquiry.

Contacting Us via Email

If you prefer to reach out via email, you can contact us at

• Email address: support@olybet.com

What to Expect:

• Average response time: up to 1 hour

• In most cases, you’ll receive a reply within 30 minutes

• After submitting your message, you will receive an automated confirmation email to let you know that your request has been received and is being processed

To help us respond faster, please include:

• Your username (if applicable)

• A clear description of your question or issue

• Any relevant screenshots or details

Contacting Us via Request Form

If you’d rather use a web form, the Request Form is a quick and convenient alternative.

How to Submit a Request:

1. Visit the Contact Us page on our website or click the "Submit Request" button at the top of any Help Center page.

2. Fill in the required fields, including:

   • Your name and email address

   • A detailed description of your issue or question

3. Submit the form.

📬 You will receive a confirmation email, and our support team will follow up using the contact information you provided.

Response Time:

• We aim to respond to all requests within 1 hour.