Closed Account:
If you previously closed your profile, you can re-open it by contacting customer support and the support agent to re-open the account.
OlyBet Self-Exclusion:
If you previously set the status of self-exclusion on your OlyBet profile, then it will be possible to remove it only after the set time-period has passed. If 12 months have already passed since the status was set, and you want to re-open your profile, you need to log in to your OlyBet account and contact us in the live chat with a request to remove the self-exclusion status or send a request via your registered email address. Our support team will be happy to help you.
Governmental Block:
If you have excluded yourself from gambling via governmental block, you will need to wait until the selected period of Self-Exclusion is passed. Once it is passed block will be removed automatically and you will be able to continue using OlyBet services.
If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE
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