How Do I Change or Cancel a Self-Limit?

Only the account holder can set, change, or cancel a self-limit on their OlyBet account. Changes cannot be made by customer support on your behalf.

How Limit Changes Work?

You can update your limits at any time in the "Self-limitations" section of your account. However, the effect of the change depends on whether the limit is being increased or decreased.

Limit Decrease (Stricter Control)

• Takes effect immediately after confirmation.

• Example: Lowering your daily stake limit from €100 to €50 will be applied as soon as you confirm the change.

Limit Increase or Removal (Less Restrictive)

• Takes effect only after 7 days (168 hours).

• You must manually confirm the new limit in the "Self-limitations" section after the waiting period has passed.

• The 7-day waiting period is a legal requirement under Latvian gambling law and cannot be shortened.

This safeguard is designed to support responsible gambling, giving players time to reconsider before increasing or removing limits.

Why Can't the Waiting Period Be Skipped?

According to Latvian legislation, any request to increase a gambling limit requires a mandatory 7-day waiting period. OlyBet is legally prohibited from shortening or bypassing this process.

Important Reminder: Minimum Required Limit

In order to play on the OlyBet platform, you must have at least one active self-limit enabled:

• Overall Stake Limit (total amount of bets over 24 hours), or

• Single Stake Limit (maximum amount per individual bet)

This rule is in place to promote player safety and meet regulatory requirements.

Where to Change or Cancel a Limit

You can change or cancel your preferred limit in the Self-limitations section of your account.

Tip: Setting thoughtful limits and giving yourself time to reflect before increasing them is a key part of safe and responsible gaming.

If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE