How to activate self-exclusion?

If you feel that gambling is becoming a problem, self-exclusion is a valuable tool to help you take control. It allows you to voluntarily restrict your access to gambling services, either across all licensed operators in Latvia or only on the OlyBet platform.

How to Self-Exclude from Gambling in Latvia?

In Latvia, there are two official ways to exclude yourself from all licensed gambling operators:

1. In-Person Self-Exclusion

• Visit the Lotteries and Gambling Supervisory Inspection (Izložu un azartspēļu uzraudzības inspekcija) in person.

• You will need to present a valid identification document.

2. Remote Self-Exclusion (Online)

• Submit an electronic self-exclusion application using e-authentication (e.g., Smart-ID, eParaksts).

• The application form and further instructions are available on the official website:

Once submitted, the self-exclusion will prevent you from accessing all licensed gambling platforms in Latvia for the duration you select.

How to Exclude Yourself from OlyBet Only?

If you prefer to self-exclude only from the OlyBet platform, follow these steps:

1. Log in to your OlyBet account.

2. Go to the ''Self-exclusion'' section.

3. Choose your desired exclusion period and confirm the action.

Note: This exclusion applies only to your OlyBet account and will not affect your access to other gambling platforms.

Additional Support and Information

For more details on responsible gambling and additional support resources, please visit our Responsible Gaming page.

You may also contact the Lotteries and Gambling Supervisory Inspection of Latvia directly for assistance.

If you have any additional questions or need assistance, please contact our customer support team using your preferred method. Choose your option HERE

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